Deb's Digest
Debbie Atkinson’s family life column, as featured in the Southport Visiter.

Wednesday, 13 August 2008

OSCAR'S ROOM

Yesterday we were shown Oscar's room. At the end of September, Oscar will be our first grandchild and he already has more clothes than me. His room has been painted in beautiful creams and blues, his window overlooks open fields and he'll see the sunrise. His magnificent cot awaits his arrival (after he has outgrown his beautiful Moses basket) and he has two wardrobes - one stacked with clothes for when he's older and one packed with new-born outfits. He is going to be one lucky little boy. When we'd left his house his grandad-to-be and I were reminiscing about when his our son (Oscar's dad) was brought to our home in Hesketh Bank for the first time. We had a carrycot perched on a single bed, the curtains were cast-offs and most of the clothes he had were those I'd spent nine months knitting. His pram was second hand as was his cot. I won't add that we sent him up neighbours' chimneys as soon as he could walk in his clogs - but times are definitely - I was going to say better but I'm not sure that's the word - perhaps just different.

Monday, 11 August 2008

CY TWOMBLY

The artist son, is as I write this, en-route for London to see Cy Twombly's work at the Tate.



It's lashing down and there's just been an announcement on the local news that trains between Lime Street and Runcorn are affected by a signalling failure. I HATE TRAINS.

Thursday, 7 August 2008

ICICI - I'M NOT ALONE

While still raging about the ICICI fiasco, and in between emailing them, I found this on the This Is Money website.

 

ICICI Bank still does not comply with the Uk Banking Code, which sets minimum standards for customer service.

there is some anecdotal evidence that customers have struggled to receive passwords, to have money transfers happen on time and of people generally tearing their hair out trying to get their savings sorted.

In short, despite the good rate and the fact that others recomend ICICI Bank purely on their high rate (which is undoubtedly a 'best buy'), we're not comfortable recommending that our readers put their hard-earned cash somewhere that so many others are frustrated with

I only wish I'd read this before opening the accounts.

ICICI

I've spent three hours over yesterday and today trying to sort out my on-line ICICI account. The call centre is in India and I honestly believe that I now the name of everyone in it.  The bank's site won't let me log in and when I ring the call centre, no-one has the faintest idea what I'm talking about. The latest man told me to print off the pop-up that tells me there's an error and then post it to him - I ask you!  I did two transfers yesterday out of my Barclays current a/c and into the ICICI account.  Barclays tell me the money went immediately and should already be in the other a/c. The ICICI man says it will take 3 days to reach my account - so where is it in the meantime - or is someone carrying it to India on the back of a tortoise? I really could have wept today - the phone was sticking to my ear with perspiration and I had someone telling me to press buttons on my keyboard that didn't exist. I'm just glad my mother hasn't got a computer because her foot would have been through it by now.

My husband has found a website that tells people to avoid ICICI because customers are tearing their hair out trying to get sense out of the operators - I know the feeling.

Tuesday, 5 August 2008

THE GAS BILL

I'm very glad that I've just completed a maths course. As I've said earlier in this blog, I'm determined to keep tabs on our gas and electric usage. Lights have been switched off; washing has been hung out and we're eating salads. Our daughter's daily shower has been cut by half to ten minutes and she doesn't know it yet but that time will have to be slashed by another 50%. I took our readings a week ago and again today but that is worthless without knowing what we're paying per unit. So I've just been on to "John" at Scottish Power. He told me that to work out the gas charges I must do a calculation. I multiply the units by 39.1 then by 1.022640 then divide by 3.6. He said "If you look at the back of your bill it tells you all that." I looked and here is what it says: "Multiply the answer by the calorific value and the correction factor and then divide by 3.6" .

Friday, 1 August 2008

VIRGINIA REPLIES

 



Virginia Ironside



Well I never. I've just received a reply to my email to Virginia Ironside (see entry below). It reads:

Thanks so much for your kind email. What a strange coincidence about what
you're to be called as grannie! Just off to bed after long day with
grandson - all best, Virginia


I'd told her that just an hour before reading a part of her book where she talks about her son asking her what she wants to be called when her grandchild is born, I'd been asked the very same question by my son. Isn't it nice when people respond to emails.....

VIRGINIA IRONSIDE

I've just emailed Virginia Ironside to tell her how much I'm enjoying her book - I've told her about my blog so I hope if she visits, she'll leave a comment - wouldn't that be exciting!

I went to the dentist's.  The heavy-handed manly woman who was my dentist has left and now I'm in the hands of a very pleasant 26 year-old boy who has a much gentler touch. I'm not sure what he must make of me though. After having half my face numbed he invited me to "please rinse" . I followed his instructions and then spat all the mouthwash over the floor - I had no control over my mouth at all. I couldn't even form the words to apologise, so I said nothing. It was like something from Little Britain.

When I first sat down it was all I could do to stop myself laughing out loud. The chair (more like a bed)started tipping backwards - and didn't stop. I was absolutely certain that I was going to slide off, bang my head and do a backward somersault before landing in a heap on the floor.