Deb's Digest
Debbie Atkinson’s family life column, as featured in the Southport Visiter.

Wednesday 22 October 2008

WAGAMAMAS

We've enjoyed lots of meals at the Manchester branches of Wagamamas so when a restaurant opened in Liverpool One we were delighted and looked forward to lunch there yesterday. I ordered my favourite dish which is Chicken Katsu Curry and which is always piping hot and delicious. What a let down. The dish arrived looking a bit strange, the plate was cold and the first mouthful was less than lukewarm. It couldn't be eaten and had to be sent back. I was informed that a replacement would be brought in one-and-a-half minutes! Unfortunately the replacement was exactly the same temperature as the first. I think it was Michael Winner who said that everyone has an off day but the customer shouldn't be expected to pay on-day prices for off-day food.

3 comments:

  1. These restaurants can all be a bit of a lottery.We used some 'dine with wine' vouchers from The Times to have lunch at the Rowton Hall Hotel just outside Chester and were disappointed.

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  2. We have Wagamamas here in NZ too but we have never been
    I see they are in my entertainment book so we will have to give them a go - will report back as to the service etc!
    Barbara

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  3. I have eaten at Wagamamas in London (Covent Garden). also at Lakeside and have been thoroughly pleased with the lovely tasty food, especially when there is a 2 for 1 offer.

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